Trenton Transportation

OVERVIEW OF SHUTTLE SERVICE

The Trenton Transportation Shuttle Service is operated by the City of Trenton, in partnership with the Suburban Mobility Authority for Regional Transportation (SMART), and provides door-to-door transportation to senior residents 60 years and older or persons with a qualifying disability.

Transportation is provided within the following boundaries:

  • North – Northline Road
  • South – Vreeland Road
  • East – Riverside Drive or West Jefferson 
  • West - Telegraph Road

This transportation service offers registrants affordable access to health care, adult daytime activities and events, grocery shopping, and other appointments in the Trenton and surrounding Downriver area.

As we relaunch transportation services for Trenton Seniors, there are some new guidelines and procedures you’ll need to know.

Riders are requested to practice social distancing as much as possible, staying 6 ft. from driver upon entering and exiting the vehicle.

All trips must be pre-paid. No cash payment will be accepted by drivers. Please contact the Westfield office at 675-0063 to arrange pre-payment for your trips.

If you do not feel well, please cancel your scheduled trip and re-schedule at a later date when you are well.

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ELIGIBILITY

You must be a Trenton resident and live within the corporate City Limits of Trenton, be at least 60 years of age or disabled. Disabled residents under the age of 60 must provide proper documentation to register such as a Medicare card or a letter defining your disability from your physician.

SERVICE & RESERVATION INFORMATION

Hours & Days of Service

Office Hours: 8:30 am to 4 pm, Monday through Friday

Service Hours: 9:00 am to 4 pm, Monday through Friday

The first pickup is at 9:00 am, and the last time to call for an afternoon pickup is by 3:00 pm.

Transportation is closed in observance of all yearly and City of Trenton holidays and the excludes transportation to the Airport.

NOTE: Trips must be scheduled 24 hours in advance.

FEE SCHEDULE

$3.50 each way traveled.

Discounts are available with multiple trip package purchases. Purchases of ten trips or more will be $3.00 each way.

An out of boundary trip may be scheduled, with the approval of the office manager for an additional charge of $3.00 per mile.

NOTE: On days when it’s busy with local appointments, an out of boundary trip will not be scheduled.

SCHEDULING A TRIP

To schedule your trips call (734) 675-7300, and have the following information ready:

Once you are registered and are ready to schedule your trip, please be sure to provide the following information so your reservation can be scheduled accurately:

  • Name of person needing transportation
  • Contact phone number
  • Date and time of appointment for which transportation is being requested
  • Pick-up location address
  • Destination location address
  • Verify it is a one-way trip or round-trip

INCLEMENT WEATHER POLICY

Decisions regarding the delayed opening or closure of Trenton Senior Transportation Service are made with the utmost regard for the safety of our participants and staff. In the event of inclement weather, Senior Transportation will follow the lead of the Trenton Public School District. If they are closed due to weather conditions then the transportation program will also be closed. If severe weather is predicted we ask that you take the proper precautions in setting up alternative transportation if your appointment is deemed critical.

HOW TO REGISTER ONLINE

Go to Online Registration to register for the program.

Follow the step-by-step instructions to setup your account. If you are unable to complete the process, please call the Recreation Department at 734-675-7300 and we will assist you in getting your account in place.

Upon approval of your account, you will be eligible to purchase trips. 

NOTE: Be sure to add funds to your account to cover the costs of transportation, this is how you will be charged for the usage of the shuttle.